By Cheryl Crumb Cheryl helped us significantly in our journey to become a more customer centric company. Her training sessions on this subject were filled with valuable insight and substance that helped all participants raise their level of performance, and she delivered the training in a way that made the whole experience enjoyable. We always left Cheryl’s training sessions feeling we were better equipped to take on bigger challenges. My strongest recommendation for Cheryl, however, is her ability to build a strong relationship with the people she works with. I always felt Cheryl cared about the success of each individual she coached and her attention to the needs of her clients went far beyond normal expectations. Having Cheryl on your team would be beneficial to any organization.